SMS Privacy Policy:

Effective Date: October 1, 2026

Enid Super Lube respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your information.

This Privacy Policy applies to information collected through our website, in connection with our automotive maintenance and repair services, and through communications with Enid Super Lube, including text messaging.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us when scheduling service, requesting information, communicating with us, or doing business with Enid Super Lube.

This information may include:

• Name
• Mailing or billing address
• Email address
• Telephone or mobile phone number
• Vehicle information
• Appointment and service information
• Vehicle maintenance and repair history
• Payment information
• Communications and service requests
• Other information you voluntarily provide to us

We may also collect non-personally identifying information relating to the use of our website.

HOW WE USE YOUR INFORMATION

We may use the information you provide to:

• Schedule and manage automotive service appointments
• Provide automotive maintenance and repair services
• Communicate with you regarding your vehicle
• Provide estimates and request repair authorizations
• Send digital vehicle inspection reports
• Provide vehicle and repair status updates
• Notify you when service is completed
• Provide appointment confirmations and reminders
• Respond to questions and customer service requests
• Process payments and transactions
• Maintain vehicle service and customer records
• Provide information about our services
• Request customer feedback or reviews
• Operate and improve our business and website
• Comply with applicable legal and regulatory requirements

We do not use or disclose personally identifiable information for purposes unrelated to those described in this Privacy Policy without appropriate authorization or another lawful basis.

SMS AND TEXT MESSAGE PRIVACY

If you provide your mobile phone number and consent to receive text messages from Enid Super Lube, we may use your mobile number to communicate with you regarding our services and your vehicle.

Text messages may include, but are not limited to:

• Appointment confirmations and reminders
• Vehicle status updates
• Digital vehicle inspection reports
• Estimates and repair authorization requests
• Service and repair updates
• Service completion notifications
• Maintenance-related communications
• Customer service communications
• Customer feedback or review requests

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to a message. For assistance, reply HELP or contact Enid Super Lube at (580) 242-5200.

Consent to receive text messages is not a condition of purchasing goods or services from Enid Super Lube.

MOBILE INFORMATION AND SMS CONSENT

Mobile information, including mobile phone numbers and SMS opt-in data and consent, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

We may use service providers to help us deliver communications and provide services to our customers. Information may be disclosed to these service providers when reasonably necessary to provide those services on our behalf.

SMS opt-in consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with service providers that support our business operations, such as customer service and text-message delivery, is permitted only as necessary to provide those services. Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.

SHARING OF INFORMATION

We do not sell or rent your personally identifiable information.

We may disclose information to service providers that assist us in operating our business or providing requested services, including providers that support automotive service management, payment processing, website operations, customer communications, and related business functions.

These providers may receive information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, employees, property, or the security of our systems.

The provisions above do not permit the sharing of mobile information or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes.

EMAIL COMMUNICATIONS

We may use an email address you provide to communicate with you regarding your vehicle, appointments, services, estimates, inspections, repairs, or customer service requests.

You may contact us if you no longer wish to receive non-essential email communications.

PAYMENT INFORMATION

When payment information is provided in connection with a transaction, it is used to process the applicable transaction. Payment processing may be performed by third-party payment processors subject to their own privacy and security practices.

Enid Super Lube does not use payment information for unrelated purposes.

WEBSITE INFORMATION

We may collect non-identifying and aggregate information regarding use of our website to help us understand website activity, improve our website, and improve our services.

Aggregate information does not identify individual customers.

Our website may also use cookies or similar technologies to support website functionality, measure website activity, and improve the user experience.

THIRD-PARTY LINKS AND SERVICES

Our website and customer communications may contain links to third-party websites or services, including platforms used for vehicle inspections, estimates, repair authorizations, scheduling, financing, reviews, or other services.

Enid Super Lube is not responsible for the privacy practices of independently operated third-party websites or services. We encourage you to review the privacy policies of those providers when using their services.

DATA SECURITY

We take reasonable physical, administrative, and electronic measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

CHILDREN’S PRIVACY

Our website and automotive services are not directed toward children under the age of 13.

We do not knowingly collect personal information online from children under 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.

ACCESSING OR CORRECTING YOUR INFORMATION

You may contact Enid Super Lube to request access to or correction of personal information we maintain about you.

We may take reasonable steps to verify your identity before providing access to personal information or making requested changes.

YOUR COMMUNICATION CHOICES

You may ask us to update your contact information or communication preferences.

For text messaging, you may opt out at any time by replying STOP.

For assistance with text messaging, reply HELP or call (580) 242-5200.

Opting out of text messages does not prevent us from contacting you through other appropriate methods when necessary regarding an existing transaction, service, or customer request.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.

When changes are made, we may update the effective date shown at the top of this policy. We encourage you to review this Privacy Policy periodically.

CONTACT US

If you have questions or concerns about this Privacy Policy, your personal information, or our text messaging practices, please contact:

Enid Super Lube
1131 W Willow Rd
Enid, OK 73703
Phone: (580) 242-5200
Website: https://www.enidsuperlube.com